Process & Delivery : 7 - 10 Working Days (Excludes Saturdays, Sundays & Public Holidays)

Temporarily unavailable. In-store collection will be available in our next phase upgrade.

You may submit a return request through our website by logging into your account within 14 days of receiving your product. Once submitted, our customer support team will review your request and provide an update within 1–2 working days. Please ensure the item is returned in its original condition with all labels and tags attached.

No exchanges, but refunds are offered based on terms and conditions.

Debit/Credit cards and online banking.

Use the tracking number provided in the shipping confirmation email. Enter this number on our Tracking Page.

Unfulfilled = Processing: Your order has been received and is currently being processed.
Fulfilled = Shipped Out: Your order has been dispatched from our warehouse and is on its way to you.

Takes 7-14 working days after processing.

Email customer service at cs@mstgolf.id with order details and new address.

Orders cannot be canceled or changed once placed due to immediate processing. Return unwanted products following our Returns Policy.

Email images of the defective item with your order ID to cs@mstgolf.id for assistance.

No, but it is recommended for easy access to order history.

Enter the promo code during checkout in the "Enter promo code" box.

Check expiration date, eligibility, case sensitivity, and cart requirements.

Variations in computer screen settings may affect color perception. We strive to ensure accuracy in product images.

If a product is no longer on the website, it is most likely sold out company-wide.

We recommend visiting our stores directly or purchasing from our website. Stock levels in stores are unavailable online.

We don't offer pre-orders for all products but occasionally have special activations for certain golf club releases.

We can check with our supplier to see if they have stock available for your purchase.

Use the size chart provided below "Select Size" in the product description for a full overview of measurements.

Warranty duration is one year from the date of purchase.

Due to fast inventory changes, some stock may be available in-store but not online.

The Golf Lab is a facility designed to help new and experienced golfers improve faster through coaching and club fitting, using innovative technology and techniques.

Golf Lab specializes in coaching and club fitting.

Yes, we provide coaching for beginners to Tour Professionals at The Golf Lab.

No, the Baseline Test is for golfers with experience hitting all club categories without missing the ball.

Coaches and fitters differ in experience, education, and certification as they advance in the industry.

Click here to enquire for lessons or fittings.

Click here for coaching and click here for club fitting.

Yes, you can cancel or reschedule with at least 24 hours’ notice using the web booking system or by contacting us. Less than 24 hours' notice may incur a fee.

The MST Golf membership is MST Golf’s loyalty program that lets you earn points for purchases at MST Golf stores, MST Golf Arena, MST Golf Lab, and online at mstgolf.id Points earned can be used to redeem products or offset value of future purchases.
Members are also eligible to participate in member - only events, enjoy member exclusive deals & promotions. MST Golf Membership is free to join.

Sign up for free at any MST Golf outlet or online at member.mstgolf.id

You can earn points to redeem in-store or convert them into vouchers for online use. Enjoy welcome, birthday, and referral rewards, member exclusives plus access to special offers, experiences and more.

You get 1 MST Golf Point for every IDR 10,000 spent at MST Golf stores, MST Golf Arena, MST Golf Lab, and online store at
mstgolf.id

You will can enjoy earning 3x points on all purchases made during your birthday week and even receive surprise rewards.

Points are credited instantly for in-store purchases. For online orders, points will be credited 14 days after the order has been shipped.

Yes. For any purchases made in 2025, points earned will expire on 31 Dec 2026. Starting 1 Jan 2026, points earned from purchases will have a 12-month rolling validity (e.g., points earned on 14 Jan 2026 expire on 1 Feb 2027).

No, points cannot be merged or transferred between separate accounts.

Yes, based on the total spend including the voucher value.

No, purchases of Gift Vouchers are not eligible to earn points at the moment.

You can check by logging in at member.mstgolf.id to view your balance and history anytime.

Update your information through the member portal at member.mstgolf.id or email to our customer support cs@mstgolf.id for help.

Our MST Golf member portal at member.mstgolf.id is mobile friendly and easily accessible through your mobile browser.

Kindly check your spam folder or contact us at cs@mstgolf.id to verify your information.

You may email cs@mstgolf.id or visit any MST Golf store for further assistance.